Questions: Communication Styles: Assertive, Aggressive, and Passive

Question 1

What does assertive communication mean?

• A. Being aggressive and bossy
• B. Speaking up for yourself respectfully while respecting others
• C. Never disagreeing with anyone
• D. Staying quiet to avoid conflict

Answer: (B)

Assertive communication is clear, honest, and respectful — you express your needs without being mean and listen to others' needs too.

Question 2

Being assertive means you will hurt people's feelings or make them angry.

• T. True
• F. False

Answer: False

False. Assertive communication can sometimes make people uncomfortable, but it's respectful. It's actually dishonest, unclear communication that often creates more conflict.

Question 3

If you disagree with a friend, assertive communication requires you to win the argument.

• T. True
• F. False

Answer: False

False. Assertive communication is about expressing your view clearly and listening to theirs, not about winning. It often leads to understanding, compromise, or agreeing to disagree.

Question 4

A friend keeps borrowing money and never pays you back. An assertive response would be:

• A. I'm bad at friendship and should avoid them forever
• B. I've noticed you haven't paid me back. I don't want to lend money anymore, and I'd like you to repay what you owe
• C. Just keep lending without saying anything
• D. Complain to other friends about them

Answer: (B)

This response is clear, respectful, honest about your needs, and directly addresses the problem without being mean or avoidant.

Question 5

Write an assertive response to a situation where someone hurt your feelings.

Model answer: Example: 'When you interrupted me in front of everyone, I felt embarrassed and disrespected. I'd appreciate if you'd let me finish talking, or if something's urgent, you could pull me aside quietly.'

Good responses: state what happened, say how you felt, and request what you need going forward — all in a calm, respectful way.