A language is NP-complete if it is in NP and every language in NP reduces to it in polynomial time. The Cook-Levin theorem proves that boolean satisfiability (SAT) is NP-complete. NP-complete problems are presumed intractable; a polynomial-time algorithm for any NP-complete problem would imply P = NP.
From your study of nondeterministic polynomial time (NP), you know that NP is the class of decision problems whose solutions can be *verified* in polynomial time — even if finding a solution might seem hard. NP-completeness identifies a special core within NP: the problems that are, in a formal sense, maximally difficult for the entire class.
A problem is NP-complete if it satisfies two conditions. First, it must be in NP — a witness (a proposed solution) can be checked efficiently. Second, every problem in NP must be polynomial-time reducible to it. This second condition is what makes NP-complete problems remarkable: they are universal difficulty benchmarks. If you could solve one NP-complete problem in polynomial time, the reduction structure would give you polynomial-time algorithms for *every* problem in NP — and we would have P = NP.
The Cook-Levin theorem established the first NP-complete problem: boolean satisfiability (SAT). The proof works by showing that any nondeterministic polynomial-time computation can be encoded as a SAT instance — the variables represent the bits of the machine's computation and the clauses enforce the machine's transition rules. This was a profound result: it showed that SAT captures all of NP inside it. Once SAT was known to be NP-complete, proving other problems NP-complete became easier — you just need to show they are in NP and that SAT (or some already-known NP-complete problem) reduces to them in polynomial time.
It is important to resist two common misreadings. First, NP-complete does not mean "impossible" or "unsolvable" — it means no polynomial-time algorithm is currently known. For small instances, many NP-complete problems are solved routinely by exact or approximation algorithms. Second, and more subtly, the conjecture that P ≠ NP is still *unproven*. We believe it strongly — intuitively, verifying a solution feels easier than finding one — but a mathematical proof has eluded computer scientists for over fifty years. The P vs. NP question remains open.
For practical purposes, proving that your problem is NP-complete is actually useful: it tells you to stop searching for an efficient exact algorithm and instead look to approximation algorithms, heuristics, or special-case structure. It shifts the question from "why can't I solve this efficiently?" to "what is the best we can do given this hardness?"